🌐 Privacy Policy
At FLEX SOFTR, we take your data privacy seriously and are committed to protecting any information we collect from you. By using our services, you agree to the use of your data in accordance with this Privacy Policy. This policy is designed to help you understand:
- 📌 What personal information we collect
- 📌 How we use or share it
- 📌 How you can correct any errors
- 📌 Our online information practices and your available options
🛠 Who We Are
FLEX SOFTR provides cloud-based solutions, including:
- 🌍 Web Hosting
- 🌐 Domain Name Registration
- 🎨 Web Design & Development
- 🏗 Web Applications
Our services cater to businesses, individuals, and non-profit organizations, offering customized technology solutions tailored to diverse needs.
📥 Data Collection and Storage
When you use our services, any collected information is stored on servers located in the United States and Bangladesh, unless otherwise specified. Your data may be processed or accessed by FLEX SOFTR or our service providers.
✅ By using our services, you expressly consent to the storage and processing of your information as outlined in this policy.
📊 Information We Collect
We collect the following types of information to provide you with the products and services you purchase:
- 👤 Personal Information:
- Name, address, telephone number, email
- Service details, payment history, and payment methods (used only for billing purposes)
- 🍪 Cookies and Tracking:
- Required cookies (for website functionality)
- Performance cookies (to analyze site usage)
- Functional cookies (to remember user preferences)
- Advertising cookies (for personalized marketing)
- 📋 Customer Surveys: Participation is voluntary and helps us enhance our services.
- 📱 Social Media: Our website may include social media features that collect certain information (governed by the privacy policies of the respective platforms).
- 🔗 Third-Party Websites: This policy does not apply to third-party websites hosted by FLEX SOFTR or domain names registered through our services.
📌 How We Use Information
- ⚡ To provide and improve services
- 💳 To bill and process payments
- 🤝 To enhance customer support
- 🎯 To offer relevant products and promotions
- 📈 To analyze trends and improve security measures
- 📨 To send newsletters and promotional content (opt-out available)
🔄 Sharing and Disclosure of Information
- 🤝 Partners and Sponsors: Data may be shared with trusted partners for service facilitation.
- 💼 Service Providers: Third-party providers may process payments, administer surveys, or run promotions on our behalf.
- 🌍 Domain Registration: Per ICANN rules, certain domain registration details may be publicly accessible via WHOIS searches.
- ⚖️ Legal Requirements: We may disclose data in response to legal requests (court orders, subpoenas) or to protect against fraud/security threats.
🔐 Your Rights and Options
- 📝 Updating Information: You can update or correct your personal information through our billing system or by contacting support.
- 🚫 Opt-Out: Unsubscribe from marketing communications by updating your preferences in your account settings or contacting us.
- 🌎 Public Forums: Any information shared in public areas of our website may be accessible to others. Contact us to request removal of personal details.
🛡️ Data Security
We implement advanced security measures to protect your personal information. However, no online platform is entirely secure, so we encourage users to take precautions when sharing data online.
🚸 Children’s Privacy
🔞 Our services are not intended for children under 13. We do not knowingly collect data from minors. If such collection is identified, we will take immediate steps to delete the information.
🤝 Reseller Relationships
- FLEX SOFTR may process data on behalf of resellers but does not control the personal information collected by them.
- Customers must contact the reseller for data access or modification requests.
- Data retention depends on the reseller relationship and applicable legal requirements.
📢 Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page. If you believe we are not handling your data correctly, please contact us, and we will address your concerns promptly.
📧 For inquiries regarding this Privacy Policy, contact our support team at: